Reclaim Revenue.
Automate Deductions.
Retail and marketplace brands lose 2–5% of revenue to deductions, chargebacks, and marketplace fees. Valence combines AI-powered invoice-to-cash software with deep knowledge of retailer nuances to find it, recover it, and stop it from happening again — across Walmart, Target, Kroger, Amazon and every major retailer.
Manual deductions processes can't keep pace with algorithmic retailers.
Retailers and marketplaces now issue deductions at machine speed. Finance teams with spreadsheets and static ERPs fall behind within days — and the dispute window closes before the claim is even coded.
Algorithmic Overload
Retailers issue thousands of deductions per month per brand — algorithmically. Manual AR teams cannot review, validate, or dispute them in time. The window closes before the claim is even coded.
Revenue Leakage
Without AI-powered pattern analysis, brands cannot identify which deductions are invalid — and millions in owed cash slip through every quarter. Most teams don't know what they're losing until the audit.
Root Cause Blindness
Siloed ERPs, TMS, and retailer portals make it impossible to trace deductions to their origin. The same mistakes — labeling, ASN errors, compliance — keep costing you, quarter after quarter.
One platform for every dollar you're owed — from retail shelves to marketplaces.
Valence is the only I2C platform purpose-built for retail and marketplace complexity. Technology plus specialized recovery operators, working inside your instance.
Invoice-to-Cash (1P)
End-to-end management of the revenue collection cycle with major retailers and distributors.
- Deductions Management
- Cash Application
- Collections & DSO
- Trade Deductions
Marketplace Recovery (3P)
AI-driven fee recovery across Amazon FBA, Walmart WFS, and other marketplace programs.
- Fee Reimbursement
- Fee Analysis
- Accounting Automation
- Sales Heatmap
Strategic Services
Specialized recovery operators working alongside your team on the disputes that need human judgment.
- Deductions Operations
- Dispute & Recovery Resolution
- Cash Application Support
- Collections & AR Performance
Deductions management software built for retail complexity.
Centralize every deduction, chargeback, and trade claim across Walmart, Target, Kroger, Costco, and every major retailer. Valence ingests remittance and backup docs, codes the deduction, validates it against your contracts, and files disputes automatically — with human oversight on the high-value ones.
Auto-matching cash application
95%+ auto-match rates on remittance to open invoice, with AI disambiguation on partial and short pays.
Deduction coding & validation
Every deduction is categorized, matched against contracts, and routed to the right workflow automatically.
Root cause analytics
Trace deductions to their operational source — labeling, ASN, compliance, EDI — and fix upstream.
Trade deduction governance
Reconcile promotions and trade spend with deductions — the category that quietly sinks gross-to-net.
Stop subsidizing the marketplaces.
Amazon FBA, Walmart WFS, and Target+ charge thousands of fee types. Most brands audit a fraction. Valence ingests every fee event, reconciles it against your shipments and inventory, and aggressively recovers what the marketplaces owe you — while making every dollar of cost transparent.
Fee Reimbursement
AI-driven recovery of inbound losses, missing inventory, customer returns, and damaged units.
Fee Analysis
Granular insight into dimension errors, referral fees, and storage costs — pinpoint leakage at SKU level.
Accounting Automation
Marketplace financials reconciled to your ERP automatically — no more month-end spreadsheet triage.
Sales Heatmap
Visual analytics across SKU × channel × geography — find growth pockets and margin leaks in seconds.
Software alone can’t recover every dollar.
Valence’s Strategic Services team and Partners — deductions specialists, cash application analysts, and recovery operators — works directly inside your instance. They partner with your AR team on the disputes that require human judgment and persistence. You get the platform and the people who know how to use it.
Deductions Operations
End-to-end management from intake and coding through validation and prioritization.
Dispute & Recovery
Expert dispute management and 'second pass' audits to maximize revenue recovery.
Cash Application
Streamlined posting, remittance matching, and payment reconciliation at scale.
Collections & AR
Proactive follow-up and customer engagement to reduce aging and accelerate cash.
Valence recovered $3.4M in the first nine months — more than we’d found in the previous three years combined. And they stopped the leaks upstream, so we’re not fighting the same chargebacks every quarter.
Connects to every system in your revenue stack across hundreds of sources.
Pre-built connectors to the ERPs, retailer portals, marketplaces, and data warehouses your team already uses. No re-platforming required.
See what you’re leaving on the table — in 2 weeks.
Our team will run a no-cost analysis on a single retailer or marketplace of your choice. You’ll see exactly what’s recoverable, what’s preventable, and what it would take to get it back.
Your 2-week recovery estimate.
Zero-risk diagnostic on one channel of your choice. Delivered by a senior recovery operator.
- Quantified recoverable deductions
- Root cause breakdown by category
- Benchmark vs. industry peers
- Recovery plan with estimated ROI