Founded in 2016.
Rebuilt for the AI era in 2024.
Valence Intelligence is the deductions and fee recovery platform for retail and marketplace brands — built under industry leadership with 50+ years of combined experience in retail finance and supply chain.
We help brands recover the 2–5% of revenue that disappears into deductions, chargebacks, and marketplace fees across Walmart, Target, Kroger, Costco, Amazon 1P, Amazon FBA, and Walmart WFS. We combine AI-powered invoice-to-cash software with a in depth knowledge of retailer nuances to maximize recovery.
Build AI products and recovery services that help retail and marketplace brands eliminate revenue and profit leakage — and stop it from happening again upstream.
We don’t just recover cash. We trace every deduction and fee to its operational root cause — labeling, ASN, compliance, EDI, promotions — so the same dollars don’t leak out quarter after quarter.
Principles we hold on every engagement.
Predictable financial recovery is built on disciplined execution. These are the principles we hold ourselves to on every client engagement.
Customer Obsession
We treat our clients' financial battles as our own and measure ourselves on the dollars we recover for them.
Move at Machine Speed
Retailers issue deductions algorithmically. Our platform and team are built to keep pace — so the dispute window never closes before the claim is coded.
Integrity
We communicate honestly and directly with clients, partners, and investors, and we earn trust on verifiable results.
Persistence
We don't stop at the easy recoveries. We chase the disputes that need human judgment until they're resolved.
Win Together
We look for outcomes that work for every stakeholder — clients, employees, and investors — and measure success by shared growth.
Work on a problem that shows up directly in your clients’ P&L.
Valence is a high-growth AI company solving a multi-billion dollar problem for retail and marketplace finance teams. We’re hiring builders, recovery operators, and finance specialists who want their work to have measurable, near-term impact on enterprise profitability.
If you like complex problems, specific outcomes, and clients who can tell you exactly what a great quarter looks like, talk to us.
We’re looking for
- Builders — engineering, AI/ML, product
- Recovery operators — deductions, chargebacks
- Finance specialists — AR, cash application